SLA
Does your organization have a recurring translation need, in which various staff members regularly outsource translation and localization projects? If so, a Service Level Agreement is the perfect solution for you. It provides a uniform definition of all agreements made for your entire translation process: for each document, area of expertise and in any possible language.
An SLA with Founding Language defines all standard agreements such as our availability, pricing, the invoicing process and authorized staff members. As the administrative aspect is taken care of for all subsequent projects, both your and our people can focus on the substance, resulting in even better quality and efficiency. To further increase your grip, we also provide for periodic reports with all relevant parameters and KPI’s.
If you already entrust Founding Language with your translation needs, then please contact your personal consultant for more information. If you have not worked with us before, then why not try a free and non-committal pilot project?
